Cons Significantly Outweigh the Pros When We Don't Have Enough Hours to Give Employees - SR. CPHT pharmacy tech Walgreens Employee Review

3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, especially helpful while I go to college. The benefits are also very good in my experience. At my location, we have a great team and overall, great patients. I would be very sad to leave these people. The con I've listed as a previous problem has been mostly resolved, and there are incentives to administering vaccines now.

Cons

They don't give us enough hours in the pharmacy. We have the staff to work, but are constantly understaffed due to the tight budget. I work just enough hours to maintain full-time status most of the time, and this subject is very important to me so that I can pay my bills and keep my benefits. I worry that I will fall below the minimum in my 12-week average because there have been times where I couldn't be scheduled a full 30 hours in a week. All of us are extremely overworked and burnt out, and have been since the Covid-19 outbreak. Horrrible outcomes for patient care, since vaccines were made the only priority. We stayed late many times since we'd only have 1 h and 30 mins to properly fill prescriptions otherwise. It did not help that patients were extremely cruel during this time. I made a huge stink about it and got it reduced to max 60 appointments per day from 80+; better than nothing. They tried to increase again but our RXM at the time sent an angry email about it. They finally picked up the call last year. I mention this because it defined our attitudes, wellbeing, and the way we operate presently. Now we have microfullfillment locations that fill our maintainence medications. It's not a perfect system, but it helps. I've also seen many situations where it is more burdensome to the patient, because they will make several trips. We do have a system called Save A Trip Refills, but it does not work in practice. I've personally tried my best to make it work, but the biggest barrier is insurance. You can put in all the overrides you want and most won't take it. Additionally, our volume has significantly increased, with no increase in hours. Plus, they want us to worry about our revenue. That is not a store level employee problem. We can only do what we've always been doing: Our best. We can't just drag people in or forcibly give them vaccines. Then we are nagged about the 10 mile long to-do list not being done when all we have time to do is take care of our patients. We prioritize and do what we can off of there, even a little during patient interactions and at any free moment.

Explore other reviews about Walgreens

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Was always able to work with my on my schedule and was always a reliable workplace little surprises

Cons

My area had a lot of scary stuff happen and a lot of time I was at the front all alone just left me feeling unsafe at times as a teen.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

See reviews by: Helpful|Rating|Date|All