Rating 5 stars in hopes they don’t shove this review to the bottom of the list! Real rating is ZERO! - CSA - Customer Service Associate Walgreens Employee Review

5.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Managers have the potential to be great however the pressure from corporate and smug district managers makes it impossible for them to put their employees or themselves first

Cons

Personal life will take a toll from your exhaustion. You work with people who thrive at the idea of being a slave to a company that doesn’t care about its employees, if you don’t jump at the chance to work overtime extra hours and on your days off you are looked down upon as lazy even if you are a hard worker who puts in their 40 hours each week. Understaffed every day even on holidays corporate doesn’t give the budget hours it needs but still expects the work to somehow get done. Expectations for what can get done in a single day is unreal and completely unrealistic for CSAs, pharmacy and shift leads. The DH position is a joke it should just be labeled as promotion to slavery for Walgreens Co. Customers are rude and don’t care about the things corporate seems to believe they do, ie slogans and donations, etc. The pay will never be worth the work or sweat you put in. I’m down 15lbs working here for 7 months! Toxic work environment! No pros!

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5.0
Mar 18, 2026
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Pros

Simple tasks Repetitive tasks Employee discount

Cons

The customers are sometimes rude

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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