Rampant Nepotism, Toxic Culture - Anonymous employee WalkMe Employee Review

1.0
Sep 21, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to grow and contribute. But WalkMe has gone down hill over the last few years, and is now a very toxic place to work.

Cons

There has been so much turnover and departure by senior leaders - really good people in high level positions aren't staying here. This is a problem at the very top. The CEO has brought in multiple new C-Level leaders over the last 18 months. These C leaders proceed to turn their org completely inside out - walking great people to the door as they open up new positions for their pals. The CEO keeps letting it happen. He doesn't care about protecting the good people that have given this company so much. There have been multiple layoffs since January this year, despite the CEO standing in front of the entire company after the first round saying "this is it, we won't have anymore layoffs this year." Multiple times they have hired people into newly formed roles, only to lay them off a couple months later. Always a knee jerk reaction to low sales performance. The product is considered a 'nice to have' by most companies, so it's tough to sell. The culture is a massive party culture, lots of drinking. CEO only cares about the team in Tel Aviv. If you're not one of the insiders/pals of a C-level, then you won't grow here. They put out a "org health" survey, and ask you to be really honest - but then you are retaliated against for providing candid feedback. There is no sense of inclusion or belonging here - and barely any diversity. Shortly after laying off 30% of her team, one of the "People Leaders" boasted about getting a big promotion for herself.

Explore other reviews about WalkMe

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at WalkMe as a Product Manager has been a genuinely rewarding experience. The culture is open, collaborative, and supportive, with talented people who are approachable, driven, and always willing to help. There is a strong sense of shared ownership, and Product works closely with Engineering, Design, Customer Success, Sales, and other teams to solve meaningful customer problems. Dan Adika’s leadership has played an important role in shaping the company. His energy, ambition, and connection to the product can be felt throughout the organization. He has helped build a culture that encourages people to think big, move quickly, and take ownership. One of the most impressive parts of becoming part of SAP is that WalkMe has retained its unique cultural DNA. We still move fast, innovate, challenge assumptions, and maintain the entrepreneurial energy that has always defined the company. At the same time, we benefit from SAP’s global scale, customer relationships, and deep enterprise expertise. It genuinely feels like we are enjoying the best of both worlds: WalkMe’s speed and creativity combined with SAP’s reach and opportunities. Since joining SAP, there has been exciting momentum and a growing opportunity to bring WalkMe’s digital adoption technology to many more customers. As a Product Manager, it is inspiring to see the product becoming an increasingly important part of the enterprise technology landscape. The technology itself is fascinating. WalkMe operates at the intersection of user experience, enterprise software, data, automation, and AI. The problems are complex and meaningful, creating plenty of opportunities to learn, experiment, and build innovative solutions. Product Managers receive real responsibility and can influence both strategy and execution. Above all, the people make WalkMe special. There is a high concentration of smart, thoughtful, and passionate colleagues who care deeply about the product, our customers, and one another.

Cons

As with any fast-growing technology company going through a major integration, priorities and processes can sometimes change quickly. This requires flexibility and strong communication, but it also provides opportunities to influence how the company evolves.

4.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very respectful and kind people. I feel supported in my career path. Very amazing customers, knowledgeable and open to learning Fairly good training, though go getter mentality is definitely needed in this role. Consistent feedback on tickets which is helpful for improving communication, but not necessarily for better training on product knowledge Support is led by veteran support members so whenever changes are being made, they are very knowledgable, technical, and considerate of the whole team top down.

Cons

Paid hourly with low base pay, though working holidays, overtime and off hours can make up for it. Protects my hours though so this may be preferred No yearly COLA raise, everything is merit/performance based. There are quarterly bonuses that reflect department performance Mixed experience with managers' level of communication and engagment for career growth Out of date docs, knowledge is often passed from experienced support and product members At times feels like a lot ticket triaging and scheduling. Stressful to keep online statuses on and working in live queue Diversity is severely lacking in leadership roles Sometimes feels like the more good work you do, the more work you get in return. As any support jobs, the tickets are never ending.

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WalkMe Response
4mo
We truly appreciate your detailed feedback, and everything you do to make WalkMe a great place to work. We are glad you feel that WalkMe is a place where you can thrive and grow your career. We encourage you to speak with your direct leader and/or your HR Business Partner to discuss some of the specific issues you raised- they are here to support you! We are always striving to do better and appreciate all of your thoughts.
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