Good stable job, but not a place to advance for an actual career. - Customer Service Representative Walmart Employee Review

3.0
Jun 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Fairly lenient in meeting your need for time off or even inter-store transfer. Stable job where you can help people with their needs.

Cons

Very thick glass ceiling where promotion potential above department manager is nearly nonexistant. Constantly having to deealing with angry customers and sometimes unrealistic expectations.

Explore other reviews about Walmart

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Advancement Equal opportunity employer

Cons

Point system Overtime Treats associates like cattle

avatar
Walmart Response
1mo
We are grateful for this feedback. Thank you for sharing this.
5.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
avatar
Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
See reviews by: Helpful|Rating|Date|All