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Walters Hospitality

Engaged Employer

The Good, The Bad, and The Brides - Operations Manager Walters Hospitality Employee Review

3.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

I would have to say one of my pros is a successful event. I do not mean as in we had no issues but only minor ones that were able to be fixed swiftly. What event does it have its minor flaws? I do honestly enjoy the work that I accomplish within the company. Seeing a venue come from an obscure place to one that any planner, operations manager or coordinator wants to be at is a great achievement. The coworkers I have, have made my time with Walters amazing. The bonds we have forged have definitely been made forever.

Cons

Some of my cons in working with the company is we have no structure is places that need structure. It feels as though we have to many managers trying to take charge and it confuses many of us. We also have negativity within the departments due to leadership. It feels as though there is a divide between departments or wedges are trying to be driven. This does not make for a healthy work environment let alone make any of us want to voice in concerns we are having; as for it will get turned into a he said/she said situation that we were not hoping to be the outcome. The lack of compensation for the position that is being held!

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Walters Hospitality Response
1y
Thank you for your detailed feedback and for highlighting the successes you’ve experienced at Walters Hospitality. We're glad to hear you enjoy your work and the connections you’ve built with your coworkers. We take your concerns seriously, especially regarding structure and communication, and are committed to addressing these issues to foster a healthier work environment. Please know that your voice matters, and we encourage open dialogue; we’re here to support you and make positive changes together.

Explore other reviews about Walters Hospitality

5.0
Oct 12, 2025
Recommend
CEO approval
Business Outlook

Pros

love it even when its tough!

Cons

more training and structure neededd

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Walters Hospitality Response
7mo
Thank you for your kind words! We’re so glad to hear you enjoy being part of the team, even through the challenging days. We appreciate your feedback on training and structure — we’re continuing to enhance those areas to better support our staff.
1.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO and flexible schedule (usually). Working in the wedding industry was rewarding.

Cons

Communication and transparency were inconsistent. Expectations often changed quickly, making it difficult to prioritize and understand long-term career growth opportunities. Employment was unexpectedly terminated, I was not placed on a PIP nor was I informed of any performance concerns that would have indicated my position was at risk. No salary adjustments for 1.5 years while being told to not expect any for 2026... yet there were funds for new hires, new venues, baseball games, etc...

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