Not for Everyone - Customer Service Representative (CSR) Waste Connections Employee Review

2.0
Oct 27, 2022
Recommend
CEO approval
Business Outlook

Pros

- Interesting Work - Variety of Tasks - Flexible work hours - Decent Starting Pay - Growth opportunities if you are interested in Sales

Cons

- No Formal Training Program - Rougher (Blue Collar) Environment - Doesn't like to pay more for extra work - Departments at Odds with each other - Management isn't in touch with Employees - Feels like Profit is put above Good service - Angry Calls from the Same customers due to Unionized Drivers not wanting to work. - Very little employee accountability from Management.

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Waste Connections Response
3y
Thank you for taking the time to leave a review. We appreciate the hard work our essential employees put in every day, and feedback like yours helps us improve.

Explore other reviews about Waste Connections

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Best starting pay in the industry Great management Good training Excellent company culture Seriously, if you’re trying to get your start in the CDL industry, check out ACE Solid Waste. You couldn’t ask for better if you wanted to. This is your dream job. They have a Mom and Pop culture, but have the resources of a multi billion dollar corporation. You will not find a better company to work for

Cons

Occasional long hours when we have open routes

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady schedule and dependable work routine

Cons

Communication between departments can be inconsistent.

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