Pros
Some of the most dedicated coworkers and front line staff I’ve ever worked with. I enjoy working outdoors. Network of hardworking peers who know what you’re going through.
Cons
The company pushes a culture of “owner-operator” pride, but micromanages GMs like entry-level staff. No real owner gets treated this way. GMs are routinely asked to do guerilla-style marketing without reimbursement. There are no defined pathways for raises, promotions, or long-term growth. GMs are told to sell, but hourly staff are squeezed out of opportunities to earn. It’s a clear cost-cutting tactic… most GMs are left to create their own “development plans” so upper leadership can critique them without ever developing anything themselves. There’s nothing to grow into, which makes it nearly impossible to retain or motivate your team. A lot of us are fed up but we’ve got mouths to feed.