decent pay - Customer Service Representative Wawa Employee Review

4.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

after 1 full year of employment, wawa gives “employees ownership stock” which was awesome being i’d never been offered anything like this at any previous places of employment. Unfortunately due to a difficult pregnancy, I ended employment with Wawa just shy of 3 years and walked away with well over $2,000 in stock. definitely a huge help considering I was now unemployed and going to be welcoming a child soon.

Cons

main thing i disliked was how they’d pay new employees the same (IF NOT MORE) then the employees who’ve been with them for years. i remember during my 2nd year working there, i was asked to train a new employee and her mentioning how much she was making an hour, and it was $0.75 more then i was! it was definitely a punch to the gut and made me feel as though they didn’t value their employees, especially the ones who go above and beyond, the way they should!

Explore other reviews about Wawa

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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