Busy environment with supportive team, but management issues exist - Customer Service Supervisor Wawa Employee Review

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

It’ll keep you busy and if you have a good team of associates that care about you, plus good customers that make you feel like you’re in a community.

Cons

The drama, if you’re stuck with a bad GM and area manager good luck trying to get them to listen to you.

Explore other reviews about Wawa

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

See reviews by: Helpful|Rating|Date|All