csa - Customer Service Associate (CSA) Wawa Employee Review

1.0
Apr 16, 2017
Recommend
CEO approval
Business Outlook

Pros

great benefits, great pay, vacation

Cons

Poor Management, I got hired in Dec. 2016 when I got hired the General Manager knew I had a full-time job and I was only available on weekends. With open availability on Saturday & Sunday's and per OCPS school calendar when there's no school I have open availability. When I got hired I feel like I wasn't properly trained to understand what WAWA real expectation are for me to fulfill my job duties. I got thrown on the register my 2nd day of working with being trained correctly and coming in even asked could I stay later then my time or called into work so I thought. The supervisors don't want to take blame for anything so they blame you. They don't delegate the task evenly. They expect for the cashier to do 100 things in 4 hours and rang up customers.

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5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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