Good job, good pay, too much drama, if you're manager sucks, your job will suck! - Customer Service Manager Wawa Employee Review

3.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for the job that it is. Did not NEED college, but they have tuition reimbursment programs. They also train within very very well. I fully enjoyed working for the company while I did.

Cons

Same old drama that you have anywhere you work. SOME management truly doesn't do anything. If you are promoted within you will never get a DECENT raise and many people who are externally hired in start MUCH higher than you will ever get paid. Very aggravating when management team does not do anything but expects every part-time employee to bust their butts!

Explore other reviews about Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very great environment and food

Cons

I have no cons for Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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