All about the company culture - Shift Manager Wawa Employee Review

4.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

- great customers - great benefits - ESOP can't be matched by any other company - Flexible schedules This company is great for people that are in school or need a flexible schedule. Typically the people you work with are all great people and the company does not support an abusive environment from customers.

Cons

Once the current CEO took over he started making big changes to the company, many which cut man hours on the store floors. He made decisions based off of computer generated numbers without any knowledge of actual working stores. When he cut staff and hours the stores lost the hometown shop feeling and workers were stretched thin to meet all the required duties and customer service.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Commuinty based Different people

Cons

Hard work Talking fun commuinty

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

(Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

Cons

Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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