Great company! - Customer Service Supervisor Wawa Employee Review

4.0
Jun 1, 2018
Recommend
CEO approval
Business Outlook

Pros

- Employee Stock Ownership - Good benefits - 401k Employer Match - Great values - Competent upper-management - Challenging work - Corporate actively listens to feedback from store operations and uses that to improve processes - Change is constant, but change is good!

Cons

- Pipeline can be clogged/slow-moving depending on your position and area - Some stores can be very stressful to work in, especially urban ones - Staffing is very tight and call-outs can be frequent, which also creates stressful situations for the entire store - Customers in general are great, but there's always a few that will test your sanity!

Explore other reviews about Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very great environment and food

Cons

I have no cons for Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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