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      Wawa

      Engaged Employer

      Wawa reviews

      Good job overall, depending on the managers - Customer Service Associate Wawa Employee Review

      4.0
      Nov 9, 2019
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay for the work, high volume stores are always busy but that means less drama among the employees, employee stock/ 401k plans could be good for employees if they plan on sticking around long-term; lots of hours if one wants to work a lot; decent people work at the store if the store is a functioning one, the work duties become easier after one is comfortable with the tasks

      Cons

      Depending on the manager/location, experience can vary greatly. I had very good ones to very incompetent ones. The work can be tough physically for the beginners since employees have to be on feet at all times. The stores seem to be short staffed often, which makes the work hours busier for other employees. Some of the customers are crazzzzzzy, but that is expected of any retail job. One has to find coverage for callouts which can be annoying and impossible when it is a true emergency.

      Explore other reviews about Wawa

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay benefits Fun Fast paced

      Cons

      Lack of advancement Lack of accountability

      1.0
      Jul 5, 2026
      Facilities associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      (Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

      Cons

      Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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