Really good company to work for but be careful about what store you end up in. - Customer Service Associate Wawa Employee Review

3.0
Apr 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits including paid time off, 401K, stock in the company, tuition reimbursement, and health insurance. Also very good/competitive pay.

Cons

Management likes to talk about employees behind their back, high volume stores will eat you alive. Management does not care about overworking the employees.

Explore other reviews about Wawa

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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