Customer Service Rep - Customer Service Associate Wawa Employee Review

4.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Good career advancement, fast-paced work environment, never boring, good adherence to labor laws, break times, and regulation. If you have just a little customer-service experience, haven't been to college, this is a great place you can work your way up. People who apply themselves can become general managers in under 10 years. Good temporary work if you're looking for a career and just need some cash to get by as well.

Cons

On your feet a lot. Don't expect full-time hours unless you've worked there for at least a year.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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