Not a bad starter job, or if you want to move up the ranks. - Customer Service Associate Wawa Employee Review

4.0
Apr 30, 2014
Recommend
CEO approval
Business Outlook

Pros

If you are getting this as a first job, it provides good opportunities to learn a variety of skills, including cash register skills, customer interaction, and customer satisfaction, among other things. If you are looking to move up into a manger position, they are always willing to give you a chance and train you for interviews, and I've heard once you are giving an MIT position, they are very helpful at training you, and the salary for managers is supposedly great. Also, they are usually pretty good with giving you the hours that you want, and working with your schedule.

Cons

I know people who work at a few different Wawa stores, so it is not just my opinion, but sometimes there is a lot of crazy things that you have to deal with, and not just customers. The managers sometimes take advantage of you, regardless of how long you've been there, when people call out repeatedly and they make you feel as if you HAVE to come in to cover shifts at times. They aren't always appreciative of your work.

Explore other reviews about Wawa

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job Great management Awesome

Cons

Nothing really negative this find

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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