Pros
Benefits are great. The pay rate was OK. The PTO was by far my favorite. PTO was probably the best plan I've seen at any company.
Cons
Upper management treating people like they are worthless. People getting the short end of the stick because they aren't in the "in" group. If the general manager and an associate are close, the associate will most likely get promoted. There's no equal treatment with upper management. If you and your AGM and GM don't get along you don't survive in the company. Also, there was no balance of work/life balance. My family would be devastated that I would work such weird schedules. At times I would be scheduled 6am-3pm and other times 11am-11pm. Several times I was scheduled 11am-8pm and then come back the next day and work 3am-2pm.