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      Wawa

      Engaged Employer

      Wawa reviews

      Fun and extremely tiring. - Customer Service Associate Wawa Employee Review

      4.0
      Nov 5, 2014
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Wawa can be a lot of fun. You usually make friends with almost all of your coworkers and it can be really fun jamming out to music and making hoagies/specialty drinks with your buds. Wawa also has an awesome rewards system. So, if you are an awesome employee you'll get points, and you can use those points to buy merch on the Wawa website.

      Cons

      You get paid very little to work your butt off. You are on your feet for 8+ hours a day. Part time is just code word for "you're going to be working 38 hours a week, and not receiving any of the benefits that our actual full-time employees receive." Also a lot of the time, you are going to have to stay past the end of your shift. Wawa is a very busy place, and if your coworkers are stuck, you're going to have to suck it up and stay and extra hour or two.

      avatar
      Wawa Response
      11y
      Wawa offers full-time benefits to full-time position associates and customer service associates working an average of 34.5 hours or more (as measured over a defined period). Wawa’s benefits package is robust including three Medical plan options with an 80% employer contribution to the cost of the plans and also includes Dental, Vision. Additionally, Wawa provides full employer paid Life and Disability coverage as a part of their full-time benefit offer.

      Explore other reviews about Wawa

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay benefits Fun Fast paced

      Cons

      Lack of advancement Lack of accountability

      1.0
      Jul 5, 2026
      Facilities associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      (Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

      Cons

      Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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