The Infamous - Customer Service Associate Wawa Employee Review

4.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, ESOP (Employee Stock) 401K, they have several programs for various things including tuition reimbursement, life insurance discounts on home and auto

Cons

Poor management, always understaffed. They expect you to do the work of 3. They give hours now “based on performance “ which is a crock of you know what. The start pay now is $15 for anyone though it took me years to get above that now anyone can get paid close to what I had to work hard for. It’s a hit or miss on management some are great and some are ghetto and unprofessional even the General managers and area managers. Most don’t care to address concerns they rather fire and rehire over and over. Some employees are undertrained so fast they get thrown right into the lions den.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Commuinty based Different people

Cons

Hard work Talking fun commuinty

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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