Worst job ever. - Anonymous employee Wawa Employee Review

1.0
Oct 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There aren't any pros when you're outside pumping gas. Sure there were a few customers who were nice but for the most part customers are disrepectful.

Cons

Since it's a customer service job you have to deal with a lot of rude and disrepectful people who treat you like dirt. Since I worked a NJ store, we had to pump gas because of a silly law not allowing people to serve thems elves. You have work with a bunch of young out of high school kids who are also disrespectful. They also call out a lot so when you're short staffed it really makes for a stressful day when customers are relentless with getting gas because it's a lot cheaper in NJ. Also you're outside in the cold and heat and snow and rain. Just a horrible working experience.

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Pros

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Cons

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Jul 5, 2026
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Pros

(Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

Cons

Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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