Great place to work! - Customer Service Associate Wawa Employee Review

4.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Great management. really wants you to work hard but also have fun. laid back environment. Wawa is a really good company to work for. They treat you as a person and not just as a number. Wawa's company really tries to help employees if they are injured, going through hard times at home, or at work.

Cons

you are on your feet for long hours. You do not always get a break so can be tiring. very repetitive so it can get a little boring at times. Also, during rushes it gets very busy and customers aren't always the nicest.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Commuinty based Different people

Cons

Hard work Talking fun commuinty

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

(Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

Cons

Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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