This job was like a prison. - Customer Service Associate Wawa Employee Review

1.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and hours. Easy interview

Cons

Lengthy overworking shifts, horrible management, cliquey atmosphere, sexual harassment gets swept under the rug, on-call 30 minute shift.

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Wawa Response
10y
All allegations of inappropriate behavior, when identified or brought to our attention, are investigated by our Associate Relations team and responded to according to our values and policies. Please contact the Associate Service Center or Associate Relations team if necessary.

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5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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