Terrible Management - Customer Sales Associate Wawa Employee Review

1.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro is the pay and even that’s in the air because my offer was changed after I accepted it and decreased by a full dollar.

Cons

The management is god awful. Imagine bringing awareness to being offered cocaine by a team lead, telling management, and the associate just gets transferred to another store where they get fired for theft. Imagine being criticized for your work performance that is directly impacted by the management who would spend more time holding up a wall and ensuring they’re off work on time while a regular CSA is forced to stay an extra 30 minutes past their shift because the Food and Beverage manager felt it wasn’t their responsibility to make sure someone was replacing the previous shift. Imagine working in a food establishment that it hyper critical of associate cleanliness but when a manager makes beverage for her husband with no gloves and without washing her hands. Imagine having your grievances completely ignored as associates steal food and eat in the back of the house. General managers spend more time doing things outside the store and work less than half of the hours they are required to make up for their salary. Employees that refused to treat a trans coworker with respect and refused to refer to her as anything other than a man because. Just an overall awful work environment.

Explore other reviews about Wawa

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Commuinty based Different people

Cons

Hard work Talking fun commuinty

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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