Absolutely Horrible Unless You Are Part Of Management - Customer Service Associate Wawa Employee Review

1.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing like actually nothing im not even joking the pay is mid at best and you dont get benefits

Cons

Wawa doesnt let you clock in when you get there you have to wait 2 minutes before your shift at the earliest and can only clock out 5 minutes after at the latest you will never be scheduled as full time so you wont receive benefits as they schedule everyone at 32 hours max unless management i mean if you enjoy a shtty workplace with shty management go for it and enjoy yourself but if you are anything other than someone who does food prep in the deli you're gonna h*te your job as everything else in the store is your job if your a cashier then you have to clean the whole store mop wipe sht down stock the freezer and the express case as well as shelves and tobacco products and you wont receive any help as management has no care in the world besides their own pay check and extra pay for minimizing hours

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Commuinty based Different people

Cons

Hard work Talking fun commuinty

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

(Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

Cons

Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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