Pros
The people who work at WebMD Health Services make it a great place to work. Benefits are good and depending on direct management, the work environment is fairly laid back and flexible. This is both a pro and a con. With many recent changes at the executive level, it feels as if the company is finally taking some steps toward positive changes. Knowing that the only constant is change, this is a great place to be.
Cons
The laid back atmosphere can be a negative in an environment that focuses on client satisfaction. Strained communication and movement between client delivery and product teams have been an issue for some time, though recent changes appear to take serious aim at solving these challenges. While it does seem that new leadership is on a positive path, decisions are often made without fully taking change / project management into account. Career planning is lacking greatly in certain roles.