Recommend looking elsewhere. - Anonymous employee WebPT Employee Review

2.0
Sep 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote, autonomy (depending on your manager), flexible and unlimited PTO (also depending on who your manager is). The benefits package (not including salary/pay) is competitive. Management is approachable and understanding for the most part.

Cons

This is a highly dysfunctional organization with leadership that is out of touch and oblivious (or ignorant?) to the dysfunction that trickles down daily to its members (the customers). This dysfunction often costs the members significant sums of money, which is discouraging to see regularly. WebPT employees are spread incredibly thin with increasing responsibilities but no standardized processes or control to make an efficient impact. The products are often significantly flawed and leadership continues to spread the development team thin by chasing features other EMRs have, instead of stabilizing and improving WebPT's current products. Pay is low and there are few upward mobility options as the revenue organization has prioritized outside hires instead of promoting internally in the last two years. Employee turnover rates are insanely high, further stressing their remaining employees, but leadership does not acknowledge this nor do they do anything to improve it. I feel regularly that I am on a sinking ship.

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WebPT Response
2y
We are disappointed to hear that you have a negative outlook on the organization and leadership. Being that you’ve worked with the company for over 4 years, you’ve seen the organization through many phases of change, including our growth from a startup mindset to an industry leader and innovator. Our leaders are looking ahead to the future to evaluate processes and workflows, including those that affect both our Members and our WebPTers. WebPT is committed to strengthening the organization as we continue to grow, including evaluating performance metrics and standards that align with our vision and mission, as well as continuing to live by our core values.

Explore other reviews about WebPT

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and culture who want you to succeed in your position. I have received ample training and have strong support each day in my role. Being a remote role is important to me; however, you need a strong and cohesive team for it to work. WebPT is all of that!

Cons

Being a fully remote role, this requires more time when learning/training as you are not sitting in the same office as co-workers. This affected me as I was changing careers. If you are not changing careers, this would not be an issue.

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people on the ground level and coworkers who genuinely try to help each other survive the environment. Decent experience if you’re brand new to SaaS sales and need resume experience.

Cons

Leadership consistently ignores employee feedback across both Account Management and Sales. Decisions are often justified using flawed or selectively presented data while unrealistic expectations continue to rise quarter after quarter. The company culture pushes the phrase “F up and own up,” yet leadership rarely takes accountability for internal operational failures, poor strategic decisions, unrealistic quotas, or the damage caused to teams through constant pressure and shifting expectations. PIPs feel inevitable rather than performance-based. Targets continue increasing even while larger market conditions and internal churn clearly show deeper problems. Management communication often feels passive aggressive, and trust between leadership and employees is extremely low. Compensation is below market value for the workload and expectations. The earning potential presented during hiring does not reflect reality for most reps. High turnover in sales is constant, and if layoffs are not happening, people are still leaving regularly. Until leadership changes course, the churn will likely continue.

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