The Best of the Best - Customer Solutions Specialist WebstaurantStore Employee Review

5.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Our company, especially the customer service department has been the best career by far for me. There are not enough words to describe how happy, passionate and excited I am for what our company holds for me in the future. I am given the ability to use my strengths, make suggestions in order to help our processes be better, and most importantly, be myself. I am currently working on the consultant growth path and should have it completed before next year. Throughout this opportunity for growth, my team leader has been the most supportive in helping me achieve the different things necessary in order to continue down this path. Even though we have customer solutions offices across the United States, because of our culture, morale, and teamwork, it feels as though we are one office. Everyone cohesively works together through the different forms of communication that we are given in order to come to a solution for a customer. Besides the people I work with, another one of my favorite things about our department is how much they value a work-life balance. I never worry about having to take work home with me, which gives me the opportunity to spend that time with my family. It is an honor and a pleasure to be apart of the unique and innovative culture we have here at the Webstaurant Store.

Cons

We have been working on including our remote offices more lately but would like to see it be more consistent with including all locations with extra incentives.

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WebstaurantStore Response
10y
Please feel free to express your ideas to your manager.

Explore other reviews about WebstaurantStore

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Ok Just get it done

Cons

None as of now currently

avatar
WebstaurantStore Response
1w
Thanks for sharing your thoughts with us! We're glad you're having a positive experience with WebstaurantStore!
2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules that aren't industry standard. 4x10 with Fridays off. Employees within your same team/departments are all friendly and share the same values and ideals Remote work Hasn't performed department wide lay offs -*See cons*

Cons

Pay to responsibility ratio is not great and the gap is widening No bonus Benefits are incredibly stale and haven't drastically changed in any meaningful way in my time here Company provided holidays aren't competitive Culture outside of your immediate team is very cliquey Upper management feels disconnected from day-to-day operations Career growth past mid range is non-existent, the entire department feels stale Department is small enough that directors and VPs will message you directly but big enough that accomplishments go unrecongized Corporate management sweeps things under the rug to avoid broader employee visibility Department heads aim to avoid layoffs but it's very clear that quality of life is being leveraged as a way to reduce headcount

3
avatar
WebstaurantStore Response
3w
We appreciate you taking the time to share your experience with WebstaurantStore, especially about team culture and benefits. We are always looking to grow and improve as a company and your insights can help us do that. Please reach out to your Employee Experience Partner to discuss this further or email employee-experience@clarkinc.biz
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