Glorified Universal Banker Role - Assistant Banking Center Manager Webster Bank Employee Review

3.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Products and Services. The branch hours.

Cons

The sales culture is redundant. Daily meeting and calls revolving the same topics. The Asst Manager role is not looked at as management. The role just gets you a little more pay. You carry all the tasks that the manager does not want to deal with, and you have the highest sales goal in the branch. I have been in banking almost 2 decades and in management for 1. When I arrived to Webster I was told that the Asst Manager is an “emerging leader”. That turned me off completely. Most banks treat the Assistant Manager and Branch Manager role the same. With difference in daily tasks, and authority levels. But they are normally treated like 2 sides of the same coin. Here at Webster Assistant Managers are treated like a slightly hire level of Universal Banker.

Explore other reviews about Webster Bank

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have Work from home opportunities.

Cons

There are none I can think of

1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

None, a very hostile environment and I wish I had retired when I had the chance to.

Cons

So many! The middle office is a mess and staff are treated like children and spoken down to and looked down upon by many. We didn’t even get holiday greetings or a thank you from management. Just a tone deaf video from management showing themselves off on their yachts or in their fancy villa’s overseas. A complete overhaul of commercial services is needed, it’s just a toxic and disgusting environment, reminds me of my school days with abusive teachers back in the 1970s.

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