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      Webster Bank

      Engaged Employer

      Webster Bank reviews

      Sales over customer service - Assistant Branch Manager II Webster Bank Employee Review

      3.0
      Aug 24, 2020
      Assistant branch manager ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      they offer benefits, career growth opportunities

      Cons

      When I first started with Webster the focus was on their customers, through the years they lost sight of customer service and their entire focus became sales, sales, sales. Employees are now fired if they don't meet their sales goals which are usually unattainable to begin with.

      Explore other reviews about Webster Bank

      5.0
      May 6, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have Work from home opportunities.

      Cons

      There are none I can think of

      1.0
      May 1, 2026
      Sr. associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, a very hostile environment and I wish I had retired when I had the chance to.

      Cons

      So many! The middle office is a mess and staff are treated like children and spoken down to and looked down upon by many. We didn’t even get holiday greetings or a thank you from management. Just a tone deaf video from management showing themselves off on their yachts or in their fancy villa’s overseas. A complete overhaul of commercial services is needed, it’s just a toxic and disgusting environment, reminds me of my school days with abusive teachers back in the 1970s.

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