Chaotic summer call center, low pay - Customer Service Representative (CSR) Weed Man Employee Review

Great family-owned company to work for! Very personable and supportive management. There is a strong sense of teamwork, and everyone is willing to help when needed. I have appreciated the flexibility and opportunities to grow professionally.

The busy season can be demanding at times, so priorities can shift quickly, but that is to be expected in this industry, and they help provide support and make it easy to adapt!

Training is emmaculate and you meet some great people, at first it seems like Management is there to help you.

Low pay… starting people at $14 an hour plus commission is insane, and saying with the commission it will make up the rest is also insane, you’re required to call more than 300 people a day, for every day you don’t get a sale they pull you into Zoom which is really discouraging because even if you get 4 sales the day prior they really think you’re doing something differently & poking at you to give them an answer.. manager will blame you for their mistakes or the lack of information they provide but will snap at you for not knowing. You’d think selling lawn care should be easy and laid back but they make you do a bunch of homework for every call you make or take, filling out 3 sheets, if you sell someone you have to go through 18 confirmations with the client, make them state their name & put a card on file… for $14 an hour you’re asking people to do a lot.