Frightening lack of respect for customer needs - Store Manager Wells Fargo Employee Review

2.0
Dec 23, 2011
Recommend
CEO approval
Business Outlook

Pros

PTO benefits are good, 401(k) match is nice; insurance benefits not affordable considering size of company; pensions were frozen; also only 8 holidays instead of Federal 10.

Cons

Unrealistic sales expectations lead to mgmt turning blind eye to unethical sales practices; predictable service backlash with no real response. Managers of managers of managers creates overstuffed organization and many don't have understanding of customer impact.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of pros

Cons

Not really many cons to be honest

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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