Pros
Set hours & mostly weekends off. Good pay & benefits. Good training. Alot of meetings break up work day. Fun co-workers.
Cons
Micro-managed, too much! If have a great sales day, expected to always perform that good or better & then if don't meet these high expectations, have to have meetings on why you didn't perform that well. Often had to fill out sheet on what tactics you were going to use to be able to meet your goals better at beginning of shift. Too many one-on-one performance meetings, like weekly! These meetings were always about how you were going to get even more sales & your areas needing work on. Cold calling, inbound calls, outbound calls, using retention techniques & mostly grumpy customers calling in to complain about their rates or their bill.