Pros
Good, smart, hard-working co-workers. Good technology with helpful tech support. The work can be very interesting. Good benefits package. Some work- from-home flexibility, depending on role and location. Could have been a great place to work, in the right department.
Cons
First, there was the stigma of working at Wells, even though they kept trying to put the negative recent history behind them. The management team in my department treated us like children, even though most of us had extensive experience in the work force. There was no training on the processes when most of us came on board, and processes were constantly changing with no training on the new processes, so we had to figure them out on our own. Then when management didn't like what we did, we would get chastised for it and penalized. There were constant threats and intimidation tactics used, and unrealistic weekly deadlines. There were also threats of senior management taking away the work-from-home flexibility, even though it worked very well for most of us. Most of us were working a lot of unpaid overtime, and there was no flexibility in our work hours, even though we did not work with the general public. The turnover in the department was fairly high, and I learned pretty quickly why that was.