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      Wells Fargo

      Engaged Employer

      Wells Fargo reviews

      Phone Banking is Essential - Phone Banker Wells Fargo Employee Review

      4.0
      Jun 6, 2010
      Phone banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have the opportunity to learn how to communicate affectively with team members and customers. You learn to understand understand how to cross sell and become the "voice" of Wells Fargo. You learn the foundation of banking as a Phone Banker so that you may move forward in any retail banking position.

      Cons

      It's too busy. Those are three words that I say out loud almost every single day. You take an average of 100 calls per day with questions that can easily be answered through other mediums.

      Explore other reviews about Wells Fargo

      5.0
      Jun 28, 2026
      Commercial banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company for career growth

      Cons

      None honestly had the best experience

      4.0
      Dec 1, 2014
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

      Cons

      Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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