senior bank officer - Anonymous employee WesBanco Employee Review

5.0
Jan 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, decent benefits, very good energy. The people I work with are really involved in the community and always looking to provide the best service possible. Modern bank with old-fashioned personal service. President Todd Clossin is a great leader and encourages innovation.

Cons

Leadership can still be too old-fashioned and stodgy in regards to technology. Need to update processes and methods to adapt to all markets - not just the Wheeling HQ. Pay for retail banking staff needs upgraded

Explore other reviews about WesBanco

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and amazing customer service

Cons

The soft ranges need to be adjusted between markets

1.0
Feb 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefit and PTO and the hours

Cons

Working for WesBanco was once a positive and rewarding experience, but under the current management structure, morale has significantly declined. There is a clear disconnect between leadership and the day-to-day realities of how the system operates and how work actually gets done. Decisions are being made by individuals who do not appear to fully understand workflow, staffing limitations, or operational demands. There is also a concerning double standard in expectations. Management is permitted extended lunches outside the office, while frontline employees are required to remain on site sometimes without a proper lunch break because we are running on a skeleton crew. Employees are expected to continuously cover operations without adequate relief, which is both unsustainable and unfair. The burden consistently falls on the same employees who show up every day, keep the office functioning, and meet customer needs despite staffing shortages. These employees deserve leadership support, fair treatment, and adequate coverage—not burnout. If WesBanco wants to retain dedicated staff and maintain performance standards, leadership must address staffing gaps, enforce consistent expectations across all levels, and demonstrate accountability. Without meaningful change, morale and retention will continue to suffer.

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