Highly dependent on branch location. Regional management was a miss. - Teller & Universal Banker WesBanco Employee Review

2.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I had worked at two different locations (not including my "float" days). I can say with confidence that your time at this company is HIGHLY dependent on the others working at your branch. The culture from regional management is not great, so toxicity is free to fester at certain locations. I'll say a positive was the flexible work schedule -- full-time employees often got half a day or a day during the week off, though sometimes working on Saturday until noon or so is required.

Cons

A lot of unpaid time working -- there was recently a class action lawsuit about it that they settled, so unclear if they still do it. They also refused to pay me out on a lot of referrals, especially after I put in my notice. Also, if you're a woman, they do not protect from harassment from rich customers. Ask me how I know.

Explore other reviews about WesBanco

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and amazing customer service

Cons

The soft ranges need to be adjusted between markets

1.0
Feb 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefit and PTO and the hours

Cons

Working for WesBanco was once a positive and rewarding experience, but under the current management structure, morale has significantly declined. There is a clear disconnect between leadership and the day-to-day realities of how the system operates and how work actually gets done. Decisions are being made by individuals who do not appear to fully understand workflow, staffing limitations, or operational demands. There is also a concerning double standard in expectations. Management is permitted extended lunches outside the office, while frontline employees are required to remain on site sometimes without a proper lunch break because we are running on a skeleton crew. Employees are expected to continuously cover operations without adequate relief, which is both unsustainable and unfair. The burden consistently falls on the same employees who show up every day, keep the office functioning, and meet customer needs despite staffing shortages. These employees deserve leadership support, fair treatment, and adequate coverage—not burnout. If WesBanco wants to retain dedicated staff and maintain performance standards, leadership must address staffing gaps, enforce consistent expectations across all levels, and demonstrate accountability. Without meaningful change, morale and retention will continue to suffer.

1
See reviews by: Helpful|Rating|Date|All