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West Pharmaceutical Services

Engaged Employer

West Pharmaceutical Services reviews

Great company but with some doubts of future and below average benefits - Anonymous employee West Pharmaceutical Services Employee Review

4.0
May 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My experience overall has been very positive. Great people overall and the company of course has had a great reputation over the years. Very nice building with a gym. Great food available for breakfast and lunch. Charitable events. Nice working environment. FT employees are able to get a 401K and a pension.

Cons

The health benefits are very poor. This was surprising to see in this type of company. The health benefits are very expensive and have very high co-pays. Hospital and ER coverage is very poor and very expensive on the health plan. New leadership is starting to change things here and there that is affecting the culture in a negative way. Leadership needs to be very careful in this regard as the reputation of West was always a place that cared for its employees and did a lot for them. In return, employees worked hard which of course resulted in a very successful company that people want to work for. Just the slightest amount of changes in this regard can do a lot of damage to the reputation of the firm.

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West Pharmaceutical Services Response
10y
Thank you for the feedback. Our goal is to provide all our employees with comprehensive benefits to help them protect their health and financial well-being. The West medical plan is competitive in our industry, and is used by 88% of eligible employees. On average West absorbs 80% of all healthcare insurance costs, while the employee shares in approximately 20% of that same cost. Employee feedback is important to us, so if you have any questions about your benefits, the West Benefits Team, based in Exton, Pa., is happy to speak with you directly. West is proud of its more than 90-year history, and the corporate culture that remains the foundation of who we are as a Company. We appreciate your feedback.

Explore other reviews about West Pharmaceutical Services

5.0
Nov 3, 2025
Project specialist
Recommend
CEO approval
Business Outlook

Pros

• Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

Cons

Systems and digital tools are in transition (which is normal for a growing organization).

1
4.0
Jul 23, 2026
Engineer
Recommend
CEO approval
Business Outlook

Pros

Lot of projects to work on

Cons

Chaotic and very misaligned Management

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