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Management is outdated - Customer Service Representative WestRock Employee Review

1.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

No real positives then being qualified to work from home to not be near the work drama and everyone acting more important than their job entails or the work they really do versus needs to do.

Cons

No accountability, having to do other department jobs, having to handle AR because they outsourced accounting and can't figure out how to get work done, if anything goes wrong you get blamed or anyone they can blame instead of focusing on fixing problems.

Explore other reviews about WestRock

5.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone is professional and kind Company promotes people within the company

Cons

Health insurance premium is little bit expensive

1.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, easy work, plenty of hours.

Cons

Some of the people who work in the warehouses are lazy and they have the so called manager wrapped around their finger, So you end up doing their job and yours. The manager won’t do anything because he is just as lazy as the warehouse guy. And is scared of the consequences if he actually does his job and disciplines the sorry ———‘s So the real workers are the only ones that suffer. That very manager told me two weeks before becoming the manager over the shipping department that he didn’t think he would become the manager because he had already told the other managers that we have to stop over working our real workers to cover up for our non workers. I told him that night he would be the same way as soon as he got the position, And if he did that I would be the first to tell him. Point being: If you are a lazy piece of trash and have no self respect or work ethics this is the place for you. Bad thing is that you can not get in touch with anyone that has any interest in cleaning up (this particular terminal ) of a very good company.

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