A few good things a whole lot of bad... - OTR Driver Western Express Employee Review

2.0
May 27, 2018
Recommend
CEO approval
Business Outlook

Pros

• A lot of really great people to work with. • Driver Managers keep you moving. • Good place for a new driver or someone needing a second chance in life. • A lot of new trucks. • Payroll is on time.

Cons

• Very low pay per mile. • The recruiters will lie and say anything to get you in the door. • A VERY disorganized company. • The Driver Managers ONLY care about keeping you moving. If you breakdown you’re on your own. • It takes forever to get anyone on the phone for issues. • The hotel they put you up at in Nashville is a true slum motel. • They will hire anyone, even fresh out of prison. • The training is very rushed and incomplete. • The mechanics don’t really know what they’re doing and don’t maintain the trucks very well. • You are pretty much thrown in to sink or swim. • You will get yelled at for things that aren’t your fault. • All they care about is getting the load there on time. They aren’t really very driver support oriented. • Very inefficient company to work for.

Explore other reviews about Western Express

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to start they get you right

Cons

None great place I haven’t had any issues

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Greetings.., My tenured at Western Express began Jan 2024. Throughout my stationary period with the company, I’ve had the honor and privilege to work with agent Ken Brooks. Ken and myself have not always witnessed or observed the same portrait at times. However, like every relationship, there will be disagreements. Nonetheless, Ken has served as the head-coach and myself the point-guard. Similar to many coaches and athlete duo. Ken is knowledgeable, reliable and sharp thinking, as his intuitive nature pours success. He not only wants you to thrive and be successful, he is position-less in one’s ability to be successful. This is accomplished by providing routes, formative feedback and suggestions to maximize your time and money. Despite his motion for team and honors. He is easy to communicate and has often replied to questions while on his break. Not everyone has that property trait, particular quality, skill, or attribute. Through my lens, Ken has put his best foot forward and continues aid, guidance and do what is best for the individual (myself).

Cons

If I needed to add a con, it would be better transparency. Nonetheless, Ken has shown, he is willing and able to build on this con. He has strengthen his communicational traits.

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