Challenging and not to bad but has its problems. - Truck Driver Western Express Employee Review

1.0
Jan 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Will get you dispatch loads and constantly keep you moving down the road.

Cons

I have started my career with Western Express and they expect you to stick to their suggested route. I try to stick to their routing the best i can but a few times their routing is useless. I have followed routing not updated as to construction areas were the road will be closed to all traffic or commercial vehicles. Routing will also sometimes but you on unauthorized roads and make it hard to get around them. Overall my perception of the company is that they only care if the load is delivered on time. I had hit adverse weather and winds blowing my truck around and they did not care that i pulled off the road for safety reasons "unbelievable". I am looking into other companies that have a little more professionalism and pay for your miles driven instead of barely surviving especially when you are given short runs consistantly and they cancel your dispatch on you because they can not get the right customer pickup number to you and can not pick up the phone and call them while you sit at the shipper for six hours. My truck has problems a cracked windshield, air leak in the tractor and eats a gallon of oil a week now. And my truck is now 4000 miles over service and asked to be routed back to the terminal to get thier truck fixed. I have yet to be at the terminal and they keep sending me other places so if thier truck breaks and t;hey find it on the side of the road its their problem not mine i did what i was suppose to do the get the problem fixed i got blown off, i will walk away from this company when the truck becomes to unsafe to operate or dies on the road. I have extreme doubts on Western Express's professionalism all i have seen is that they only care about frieght.

Explore other reviews about Western Express

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to start they get you right

Cons

None great place I haven’t had any issues

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Greetings.., My tenured at Western Express began Jan 2024. Throughout my stationary period with the company, I’ve had the honor and privilege to work with agent Ken Brooks. Ken and myself have not always witnessed or observed the same portrait at times. However, like every relationship, there will be disagreements. Nonetheless, Ken has served as the head-coach and myself the point-guard. Similar to many coaches and athlete duo. Ken is knowledgeable, reliable and sharp thinking, as his intuitive nature pours success. He not only wants you to thrive and be successful, he is position-less in one’s ability to be successful. This is accomplished by providing routes, formative feedback and suggestions to maximize your time and money. Despite his motion for team and honors. He is easy to communicate and has often replied to questions while on his break. Not everyone has that property trait, particular quality, skill, or attribute. Through my lens, Ken has put his best foot forward and continues aid, guidance and do what is best for the individual (myself).

Cons

If I needed to add a con, it would be better transparency. Nonetheless, Ken has shown, he is willing and able to build on this con. He has strengthen his communicational traits.

See reviews by: Helpful|Rating|Date|All