Not even good for rookies! - Class A Driver Western Express Employee Review

1.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

None at all. Thought for a moment, but there are none. Absolutely not a single one.

Cons

This is as unprofessional as it gets. They will not have a truck ready for you out of orientation. The culture is to get a new sucker to replace the last one. I got suckered into going to Nashville to get a truck. Was asked to run the east coast for a few weeks and I said okay (like a dumb idiot). I agreed to give a ride to another driver to Columbus - so he can get a truck. They then put a second driver in my truck to get a truck. I was not given proper drop/pick-up numbers. Was asked to pick up a wrecked trailer. Layover pay is handed out like candy, but is only $35. Standard is $55 at most reputable companies. Policy is to make repairs in house(cheaper) and that needs to change. They would not send me to get a mirror fixed. They haggled at every place I went for a signal-light/tire repair. Averaged 1400 miles per week with no sign for home. Just the sweet song of "buddy(insert promise here)." They will ignore you plenty during the day, evening, night, weekday or weekend. Finally had to get myself out of that situation and it cost me over $500. You can always do worse, but this is far closer to worst than to best.

Explore other reviews about Western Express

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to start they get you right

Cons

None great place I haven’t had any issues

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Greetings.., My tenured at Western Express began Jan 2024. Throughout my stationary period with the company, I’ve had the honor and privilege to work with agent Ken Brooks. Ken and myself have not always witnessed or observed the same portrait at times. However, like every relationship, there will be disagreements. Nonetheless, Ken has served as the head-coach and myself the point-guard. Similar to many coaches and athlete duo. Ken is knowledgeable, reliable and sharp thinking, as his intuitive nature pours success. He not only wants you to thrive and be successful, he is position-less in one’s ability to be successful. This is accomplished by providing routes, formative feedback and suggestions to maximize your time and money. Despite his motion for team and honors. He is easy to communicate and has often replied to questions while on his break. Not everyone has that property trait, particular quality, skill, or attribute. Through my lens, Ken has put his best foot forward and continues aid, guidance and do what is best for the individual (myself).

Cons

If I needed to add a con, it would be better transparency. Nonetheless, Ken has shown, he is willing and able to build on this con. He has strengthen his communicational traits.

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