Shady company - Anonymous employee Western Express Employee Review

1.0
Jul 23, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Thier are no pros at all

Cons

I am currently employed by this joke of a trucking company.there is no communication whatsoever between brake down,dispatch,or thier drivers.I broke down a week and one day ago..the regen system isneeding to be replaced at the costs of 13000 dollars I am stuck in a hotel room that I have to continue to chase them to pay for they have gotten my pay wrong and now thay have checked me out of my room and still my truck is not repaired.there are no cabs in Washington Pennsylvania for what reason I am not sure I have been forced to rent a car that I'm unsure whether they're going to reimburse that to me. I've had to hold the hotel room on my personal credit card they want me to leave my belongings so they can put me on a bus and bring me back to Nashville Tennessee.to get another truck.I'm not angry that the truck is broken down I am angry with all the crap that I've been put through while waiting for a truck to be repaired.this company will keep you in a dark and not tell you what is going on they want me to take all my belongings and sit in the lobby of the hotel while they figure things out to only check me back in hours later.consider yourself warned I can write for hours about my experience here but there is not enough room on this page..

Explore other reviews about Western Express

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to start they get you right

Cons

None great place I haven’t had any issues

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Greetings.., My tenured at Western Express began Jan 2024. Throughout my stationary period with the company, I’ve had the honor and privilege to work with agent Ken Brooks. Ken and myself have not always witnessed or observed the same portrait at times. However, like every relationship, there will be disagreements. Nonetheless, Ken has served as the head-coach and myself the point-guard. Similar to many coaches and athlete duo. Ken is knowledgeable, reliable and sharp thinking, as his intuitive nature pours success. He not only wants you to thrive and be successful, he is position-less in one’s ability to be successful. This is accomplished by providing routes, formative feedback and suggestions to maximize your time and money. Despite his motion for team and honors. He is easy to communicate and has often replied to questions while on his break. Not everyone has that property trait, particular quality, skill, or attribute. Through my lens, Ken has put his best foot forward and continues aid, guidance and do what is best for the individual (myself).

Cons

If I needed to add a con, it would be better transparency. Nonetheless, Ken has shown, he is willing and able to build on this con. He has strengthen his communicational traits.

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