Excellent driver manager. Terrible company, 3 year employee - Anonymous employee Western Express Employee Review

1.0
Aug 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best dm ever. Everything else sucks.

Cons

Slow trucks 63 mph. Current safe stat csa score 99.9 worst possible score. Mandatory inspection on three different levels. Junk trailers. Bad tires, brakes, frozen slack adjusters, holes in floors and roofs. No grease, frozen cam lock bars etc. company wide 40 rollovers in less than six months. I had 12 inspections in one year total. No lie. .75 a mile only for short runs less than a hundred miles. Tons of super short runs. 200 miles to 300 etc. pay cap .35 no more bonus program. No more short haul pay. Gone. Mandatory fuel and ridiculous route solutions you must follow. Fontana terminal is a joke, you get to clean your assigned truck, no more truck washes at terminal. Terrible load planner in Fontana ca. Terminal mgr is a joke and a twanger and looks like a girlscout. Lots of Fontana to la or long beach when you get to hard. Tons of hay loads. Trailers consistently rejected by shippers. Be prepared to get pulled over just while driving down the road for poor safety rating class. Just look at the junk equipment as it passes by you. Stay away from this place, I lasted only because of my dm. I never made more than 25,000 per year here, I swear. Also they have speed guage on trucks, a tattle tale speed logging system for Eobr and speeding. Trucks are programmed and set to pull hard to right so if you fall asleep your truck will go right and not left into or across incoming traffic. Truck rpm limited to 1500. No pre pass, company does not qualify. Up to two hour holds for road breakdown.

Explore other reviews about Western Express

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to start they get you right

Cons

None great place I haven’t had any issues

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Greetings.., My tenured at Western Express began Jan 2024. Throughout my stationary period with the company, I’ve had the honor and privilege to work with agent Ken Brooks. Ken and myself have not always witnessed or observed the same portrait at times. However, like every relationship, there will be disagreements. Nonetheless, Ken has served as the head-coach and myself the point-guard. Similar to many coaches and athlete duo. Ken is knowledgeable, reliable and sharp thinking, as his intuitive nature pours success. He not only wants you to thrive and be successful, he is position-less in one’s ability to be successful. This is accomplished by providing routes, formative feedback and suggestions to maximize your time and money. Despite his motion for team and honors. He is easy to communicate and has often replied to questions while on his break. Not everyone has that property trait, particular quality, skill, or attribute. Through my lens, Ken has put his best foot forward and continues aid, guidance and do what is best for the individual (myself).

Cons

If I needed to add a con, it would be better transparency. Nonetheless, Ken has shown, he is willing and able to build on this con. He has strengthen his communicational traits.

See reviews by: Helpful|Rating|Date|All