Get experience and bounce - OTR Truck Driver Western Express Employee Review

2.0
Nov 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Plenty of miles, steady work

Cons

No inverters. They do not provide inverters, so you end up paying a big chunk of your paycheck to eat from truck stops. They will not allow you to install an inverter. I asked and was told that I couldn't. They tell you they will get you home then send you on a run the opposite direction without enough hours to get back home on time. No communication from Driver Managers. Rarely answer messages, and more rarely answer phone calls. You tell them your truck has issues. They never get you to a terminal to get them looked at. They give you a relay for delivery. You go to the terminal to pick it up and it's buried. If it's a weekend, you, the driver have to spend your clock digging it out. The Bloomington, CA terminal has no driver's lounge to speak of. The restroom is a wreck, and good luck finding parking. Do yourself a favor. If you can get hired elsewhere, do it. I lasted 3-1/2 weeks and had to quit.

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Western Express Response
4y
We hate to hear this! We would like to know more about what caused this experience. Please contact us at marketing@westernexp.com with how we could have improved your experience.

Explore other reviews about Western Express

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to start they get you right

Cons

None great place I haven’t had any issues

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Greetings.., My tenured at Western Express began Jan 2024. Throughout my stationary period with the company, I’ve had the honor and privilege to work with agent Ken Brooks. Ken and myself have not always witnessed or observed the same portrait at times. However, like every relationship, there will be disagreements. Nonetheless, Ken has served as the head-coach and myself the point-guard. Similar to many coaches and athlete duo. Ken is knowledgeable, reliable and sharp thinking, as his intuitive nature pours success. He not only wants you to thrive and be successful, he is position-less in one’s ability to be successful. This is accomplished by providing routes, formative feedback and suggestions to maximize your time and money. Despite his motion for team and honors. He is easy to communicate and has often replied to questions while on his break. Not everyone has that property trait, particular quality, skill, or attribute. Through my lens, Ken has put his best foot forward and continues aid, guidance and do what is best for the individual (myself).

Cons

If I needed to add a con, it would be better transparency. Nonetheless, Ken has shown, he is willing and able to build on this con. He has strengthen his communicational traits.

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