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Western National Insurance

Engaged Employer

Confusing company with poor leadership - Anonymous employee Western National Insurance Employee Review

2.0
Jan 12, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Western is the strangest company i had ever worked for. Certain departments are run really well, which is why you get such mixed reviews. In general, western tries to treat employees fairly. Amenities such as Insurance,401k, work from home is decent.

Cons

It's on the technology side that this company falls flat. The I.T. Department seems to be unable to get out of firefighting mode. The entire I.T. department knows their entire technology structure and methodology needs an overhaul from the ground up, yet for some inexplicable reason nothing really changes. This is why the company has seen an uptick in resignations. Replacement for these positions is going to be difficult because their pay scales are not even close to current market salaries.

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Western National Insurance Response
3y
We appreciate the time you took to leave your review. We are pleased to hear that you believe Western National treats our employees fairly. Western National recognizes that our employees are one of our biggest assets, and we hope that every employee knows that they are appreciated. In the past few years, we have been investing significantly in our IT organization. As with any large-scale change, we are still experiencing growing pains and recognize that there is more work to be done. Our dedication to the various system overhauls and process improvements demonstrates our commitment to creating an enhanced experience for our customers and employees, including our IT Teams. As you mentioned above, we offer a comprehensive benefits package that includes insurance discounts, a 401k plan, flexible working arrangements, and much more in order to stay competitive from a total compensation package perspective. We are always looking for additional feedback on areas in which we can improve. If you are willing, please contact us directly at HRmail@wnins.com.

Explore other reviews about Western National Insurance

5.0
Nov 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Warm community, on-site gym, profit sharing and great benefits. Transparency on company financials & constant continuing on job educational tools.

Cons

Lots of meetings & on camera is required. No longer hiring full remote & moving back to in office.

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Western National Insurance Response
6mo
Thank you for taking the time to leave a review! We appreciate hearing your positive comments about our friendly work environment, great benefits, and continuous career development, as these are areas of increased focus to showcase our commitment to employee growth and well-being. We also appreciate your comments about meeting frequency, camera expectations, and our shift away from fully remote work. While we continue to offer flexible, hybrid, and remote work options to a majority of our employees at all office locations (as approved by a manager), we also recognize that face-to-face communication and connectiveness are important parts of our company values. These interactions help strengthen collaboration, support our teams, and ensure we’re providing the best experience for our customers. The privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of our employees and internal teams. We would like the opportunity to hear more about your experience. If you are willing to share, please contact us directly at HRmail@wnins.com.
3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are really great teams to work on and enjoyable coworkers. Independent decision making. Pay is slightly below average, but benefits are great. Profit share bonus. Good CEO. Departments very much encourage hiring within and lateral transitions to different areas of the company.

Cons

Your team members may be great, but a difficult manager dampens the day to day experience. Pay could be higher.

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Western National Insurance Response
1mo
Thank you for sharing your experience with us. We’re glad to hear you valued the strong team environment, collaborative co-workers, employee benefits, and opportunities for internal growth and career mobility across our organization. We also appreciate your candid feedback regarding leadership experiences and compensation. We recognize the important role managers play in shaping the day-to-day employee experience, and feedback like yours helps us continue focusing on leadership development and employee support. We are committed to fostering a workplace where employees feel valued, supported, and empowered to grow their careers. We also encourage employees to raise concerns directly with their manager and / or utilize the management chain or HR so concerns can be appropriately reviewed and addressed to ensure employees feel heard and supported. Thank you for your contributions to Western National, and we wish you the best in your future endeavors.
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