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Western National Insurance

Engaged Employer

Awesome Place To Work - Claim Support Specialist, Sr Western National Insurance Employee Review

5.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Western National cares about its employees. You feel like family here instead of just another face. Everybody is warm and welcoming and very inclusive of new hires. They do little things for you that make you feel appreciated like the monthly mingle, miniature golf, and they have food trucks come right to the building so that you can get a great lunch. The welcoming attitude starts at the top with the Sr. Mgmt. Can you name another company where within the first couple weeks you will meet the CEO of the company and sit and chat over coffee? The hybrid work schedule where you can work at home part of the week is great when the weather turns nasty in the winter. Theya re very quick to make sure that their employees are not risking themselves to get to the office if they could do their job from home. As a bonus, the pay and benefits are great also.

Cons

Sometimes getting from the Eastern side of the Metro area to the office can be trying as the traffic can be is heavy.

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Western National Insurance Response
2y
Thank you for leaving such a thoughtful review! We are pleased to read your many positive comments about working at Western National. As you mentioned, we strive to provide an inclusive and welcoming environment to all employees. To do this, we provide opportunities for employee connectiveness by hosting a variety of events throughout the year. These events are designed to offer an opportunity for employees to step away from their desks and interact with their co-workers on both a personal and professional level. Through these efforts, it is our hope that every employee knows how much they are valued, both as an employee and as a person. We also appreciate hearing your positive comments in regard to our hybrid work environment. We recognize the importance of providing a flexible working arrangement to employees so that they can maintain work-life balance. Similarly, your comments about the great pay and benefits are greatly appreciated, as we continually review our compensation and benefits package to ensure that we are offering equitable wages and benefits to all employees. We are always looking for feedback on areas in which we can improve. If you are willing to share, please contact us directly at HRmail@wnins.com.

Explore other reviews about Western National Insurance

5.0
Nov 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Warm community, on-site gym, profit sharing and great benefits. Transparency on company financials & constant continuing on job educational tools.

Cons

Lots of meetings & on camera is required. No longer hiring full remote & moving back to in office.

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Western National Insurance Response
6mo
Thank you for taking the time to leave a review! We appreciate hearing your positive comments about our friendly work environment, great benefits, and continuous career development, as these are areas of increased focus to showcase our commitment to employee growth and well-being. We also appreciate your comments about meeting frequency, camera expectations, and our shift away from fully remote work. While we continue to offer flexible, hybrid, and remote work options to a majority of our employees at all office locations (as approved by a manager), we also recognize that face-to-face communication and connectiveness are important parts of our company values. These interactions help strengthen collaboration, support our teams, and ensure we’re providing the best experience for our customers. The privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of our employees and internal teams. We would like the opportunity to hear more about your experience. If you are willing to share, please contact us directly at HRmail@wnins.com.
3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are really great teams to work on and enjoyable coworkers. Independent decision making. Pay is slightly below average, but benefits are great. Profit share bonus. Good CEO. Departments very much encourage hiring within and lateral transitions to different areas of the company.

Cons

Your team members may be great, but a difficult manager dampens the day to day experience. Pay could be higher.

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Western National Insurance Response
1mo
Thank you for sharing your experience with us. We’re glad to hear you valued the strong team environment, collaborative co-workers, employee benefits, and opportunities for internal growth and career mobility across our organization. We also appreciate your candid feedback regarding leadership experiences and compensation. We recognize the important role managers play in shaping the day-to-day employee experience, and feedback like yours helps us continue focusing on leadership development and employee support. We are committed to fostering a workplace where employees feel valued, supported, and empowered to grow their careers. We also encourage employees to raise concerns directly with their manager and / or utilize the management chain or HR so concerns can be appropriately reviewed and addressed to ensure employees feel heard and supported. Thank you for your contributions to Western National, and we wish you the best in your future endeavors.
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