Good at store level, district micromanagement ruined experience. - Manager If Tire Sales Wheel Works Employee Review

2.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

They're not shy about promoting. Great shop environment. Part of Firestone Complete Auto Care, so you get the small local shop feel and loyal customer base with a huge national supply chain.

Cons

Store managers are not given the ability to hire, promote, give raises, etc. Everything is done through the District Managers, who rarely have any first hand experience with how the shop is doing, often only physically stopping by once every 2 month or so. The system combines the worst aspects of micromanagement with off sight, unhelpful management. It would often take me 3 or 4 days to even get ahold of my DM even for a simple question.

Explore other reviews about Wheel Works

5.0
Dec 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good entry level job for auto mechanic. Helps pay for classes to get certificates.

Cons

Entry level - low wages and slow raises

3.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good and coworkers were great.

Cons

Area Managers we're hit and miss and some we're unprofessional and rude.

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Wheel Works Response
5mo
Thank you for providing this feedback! If you have concerns related to the professionalism of leadership, please connect with your HR Business Partner.
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