Sold our hotels and their souls - Anonymous employee White Lodging Employee Review

1.0
Feb 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WLS is very innovative, driven and has high expectations. Our direct manager was really great at coaching us and providing support.

Cons

WLS sold numerous hotels and informed the GMs by simply mandating we join a conference call that same day. We got on the call, only to hear upper managment tell us that WLS sold our properties and there was no further information and they weren't accepting questions at that time. It's very disheartening when you work for a company for many, many years and that is how they decide to deliver extreme news to their GMs. In November, GMs were told to submit bonus exceptions. We were told that even with the sale, WLS were still planning to approve some exceptions and treat it as years before. Our last day with WLS was 1/23. At this point, we had zero information from upper management regarding bonuses and exceptions. It wasn't until 2/15, that we were all notified what our bonuses would be- ONE day before payout. WLS did NOT approve any exceptions for the entire Region (of course all these properties were part of the sale).

Explore other reviews about White Lodging

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

White Lodging is very welcoming and treats their employees like family. They respect your time off, which a lot of other companies do not. Amazing benefits. Orientation was extremely helpful. Plenty of opportunities for growth.

Cons

Very high standards but I wouldn't say that's a con. If you're not up for a challenge and you do not want to grow this is not the company for you.

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White Lodging Response
3w
Thank you so much for sharing this — it genuinely warmed our hearts! Hearing that you feel confident, enjoy coming to work, and trust that your manager is invested in both your career and your well-being is exactly what we strive for at White Lodging. We love that you called out our high standards as "honestly not a con" — that perspective is what sets great hospitality leaders apart, and it's clear you're already embracing that culture with enthusiasm. Thank you for the incredible energy you bring to your role every day. We're so glad to have you on the team and look forward to supporting your growth!
5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, management, growth, team, culture

Cons

Pay could be better, supplies and tools to do job could be improved

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White Lodging Response
2d
Thank you for taking the time to share your experience and for being a valued member of our team. We’re thrilled to hear that you’ve enjoyed our culture, leadership, benefits, and opportunities for growth. Creating an environment where associates feel supported and can build meaningful careers is something we take great pride in. We also appreciate your honest feedback regarding compensation and the tools and supplies available to support your work. Insights like yours help us identify opportunities to improve and better equip our teams for success. We encourage you to connect with your direct manager or property Human Resources team to discuss any specific tools or resources that would help you perform your role more effectively. Thank you again for your dedication and for being part of the White Lodging team. We look forward to your continued growth with us!
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