Salaries are good, treatment of staff is poor - Customer Service Wiley Employee Review

3.0
Oct 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary is competitive and holiday allowance is generous

Cons

Do not care for mental well-being of staff

Explore other reviews about Wiley

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, half day Fridays over summer

Cons

Bandwidth, need more headcount to be able to balance work and life

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, summer Fridays, benefits

Cons

Lack of growth opportunities and clear career pathway, frequent restructuring, compensation, having to juggle many roles

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